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Frequently Asked Questions
Answers to the most common questions law firms ask before getting started with Reflekt Legal.
FAQ
Clear answers on setup, privacy, and day-to-day operations.
Are there setup fees?
No. There are no setup fees for any pricing tier.
Do I have to sign a long-term contract?
No. Every tier is month-to-month and built to scale with your firm.
Can we move between tiers as we grow?
Yes. Pricing and scope can be adjusted as your intake volume and workflow needs evolve.
How long does onboarding take?
Inbound can be launched in 1 day. Outbound typically takes 2-5 days, pending business verification.
What does Enterprise include?
Enterprise supports extended interviews, complex qualification logic, routing rules, and multi-step intake processes for high-stakes or high-volume practices.
Is our data used to train public AI models?
No. Your firm and client data is not used to train public models. We follow strict privacy controls, support compliance requirements, and apply data-retention limits based on your firm policy.
Will clients have issues speaking with an AI intake specialist?
In practice, most clients have no issue speaking with an AI intake specialist. Conversations are natural, responsive, and designed to mirror professional intake workflows while keeping interactions clear and respectful.
What support do we get after launch?
You have a dedicated support team that stays in close contact with your staff to monitor performance, adjust workflows, and ensure your intake operations continue to run smoothly.
Have more questions?
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