Frequently asked questions

No. There are no setup fees for any pricing tier.

No. Every tier is available month-to-month and built to scale with your firm. If you prefer, commit to a year and save 10%.

Yes. A yearly commitment takes 10% off the monthly price of Starter and Base: Starter is $270/month billed as $3,240/year, and Base is $450/month billed as $5,400/year. Enterprise commitment terms are set in your quote.

Yes. Pricing and scope can be adjusted as your intake volume and workflow needs evolve.

Inbound can be launched in 1 day. Outbound typically takes 2-5 days, pending business verification.

Enterprise adds long interview mode, advanced qualification, AI outbound calling, and dedicated onboarding and support for high-stakes or high-volume practices.

No. Your firm and client data is not used to train public models. We follow strict privacy controls, support compliance requirements, and apply data-retention limits based on your firm policy.

In practice, most clients have no issue speaking with an AI intake specialist. Conversations are natural, responsive, and designed to mirror professional intake workflows while keeping interactions clear and respectful.

You have a dedicated support team that stays in close contact with your staff to monitor performance, adjust workflows, and ensure your intake operations continue to run smoothly.