AI intake and reception for law firms
Grow your firm with AI while keeping the human touch
AI employees that turn your firm's inbound calls and digital leads into signed clients.
Trusted by law firms
What your AI employee does
Intake, reception and follow-up in one AI employee
Reception
Answers every call 24/7 and routes callers to the right attorney, so your firm never misses a lead, even after hours.
Intake
Asks practice-area questions on every call, text and web lead, screens conflicts and jurisdiction, and writes structured intake into your CMS.
Follow-up
Calls, texts and leaves voicemails for web-form and ad leads within seconds until they connect, with every attempt synced to your CRM.
Client testimonials
What law firms say
“My firm has been working with Reflekt Legal for about a year, and we couldn't be happier.”
Chris Earley
Earley Law Group Injury Lawyers
“When I called her back to follow up on the lead, she told me she actually thought she was talking to a real human being.”
Omid Azari
Founder, Azari Law
“My staff has come to me and said this is the best thing that you have done, implementing Reflekt.”
Ghassan Shamieh
Managing Partner, Shamieh, Shamieh & Ternieden
“I'm not an easy person to win over, but I will say that now I'm a huge fan.”
Debbie Ames
COO, Fears Dudley Injury Law
The solution
AI that you and your clients can trust
Our AI receptionist is built on a purpose-built legal intake and reception dialogue engine, configured to your firm’s intake script and qualification rules, so every caller is handled accurately and professionally.
<30
Second response time
75%
Higher response rate from dormant leads
34 hrs
Average staff time saved on our basic plan
“Every single call is answered. Not a single call is missed.”
Ghassan Shamieh
Managing Partner, Shamieh, Shamieh & Ternieden
How it works
How your AI receptionist works
Step 01
Handle every contact request
Your AI receptionist proactively reaches out to leads from all your funnels, including phone lines, webforms, email, and ad listings.
Step 02
Real-time qualification and smart call routing
Your AI receptionist identifies caller type and routes calls based on your firm’s rules.
Step 03
Customized handoff
Based on the caller type and call outcome, your AI receptionist can handle live transfers, schedule appointments, send custom SMS/email, or take a message.
Step 04
Centralized in your CRM or CMS
After every conversation, your AI receptionist logs important information directly into your CRM (client relationship manager) or CMS (case management system).
Step 05
Follow up with signed clients
Your AI receptionist follows up with clients for missing information and creates tasks to track treatment progress or document obtainment.
Integrations
No additional dashboard to learn and manage
All work done within your CMS.
Practice areas
Tailored to your practice
Explore how our AI employees work within your practice.
Personal injury
Capture liability, treatment and insurance details from the first interaction, automatically and consistently.
Workers' compensation
Capture every injured worker from the first call, record injury facts and screen claim viability.
Family law
Capture household, custody and case background details from the first interaction, with consistency and care.
Who we are
The two brothers behind Reflekt
Jacob and Abraham Adberstein founded Reflekt to make AI employees real for firms that want to scale. Growing a front office used to be something only the largest firms could afford. With AI employees, even a solo practice can punch like a large firm. Jacob brings experience with complex integrated systems from NASA's robotics division, and Abraham brings an engineer's understanding of human behavior from his time in cybersecurity at Cloudflare. Together they partner with firms to build AI employees that understand human nuance and perform at scale.
- Jacob Adberstein, CEO
- Abraham Adberstein, CTO
We write about intake and reception every two weeks. Read the blog or subscribe.
Backed by
Blog
From our Reflektions
Practical guides on digitalizing your reception and intake departments
AI Intake for Immigration Law Firms: Spanish-First Calls, Detention Emergencies and Case Status
Immigration intake hinges on language. In our tests, Spanish callers reached a human 47% of the time vs 63% in English. How an AI receptionist closes the gap.
AI Receptionist for Criminal Defense Firms: Arrest Calls, Jail Calls and After-Hours Intake
Can an AI receptionist handle criminal defense intake and jail calls? Yes, if it screens conflicts, keeps callers off the facts, and reaches a lawyer fast.
AI Intake for Family Law Firms: Handling Sensitive Callers Without Missing Consults
Yes, if built for family law: a calm tone, a conflict check before any facts, consult booking and fee collection on the call.
FAQ
Frequently asked questions
How does the AI handle calls?
Which systems does it integrate with?
What results can I expect?
Is my firm and client data secure?
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