Testimonials

Hear it from the firms

Managing partners and operations leads on what changed after Reflekt started answering their phones, in their own words.

Client stories

Firms that let lawyers be lawyers

“She actually thought she was talking to a real human being.”

Fewer intake errors than the human answering service it replaced, at a lower cost, with no real push back from clients or new leads.

“Our firm's relationship with Reflekt has been a grand slam.”

A year in, Chris Earley says the team is constantly rolling out new features and looking for ways to make his firm better.

“Every single call is answered. Not a single call is missed.”

Phone hours went from 9 to 5 on weekdays to 24/7, and calls now go straight to the right legal assistant.

“AI never brings a bad day to the office.”

One receptionist used to cover several entities. Now calls route faster, and the team hears a whisper message before each transfer.