Mass Tort

Legal AI receptionist for mass-tort intake at scale

Absorb every campaign spike, screen claimants against your litigation criteria, and chase retainers and intake forms to completion, without adding intake headcount

The Problems in Mass Tort

At mass-tort volume, every dropped call and stalled retainer is a qualified claimant lost

Volume without structure becomes wasted ad spend.

Mass-tort intake lives or dies on scale. When a campaign spikes inbound volume and your team cannot screen and retain every qualified claimant, the marketing dollars that generated the lead are lost.

Campaigns drive huge, unpredictable call spikes

A single ad or news cycle can generate a surge of inquiries in hours. Fixed staffing either overspends on quiet days or drops claimants during a spike.

Every claimant must be screened against tight criteria

Product, exposure or usage dates, injury type, and prior settlements all decide whether a claimant qualifies for a specific litigation. Manual screening at volume is slow and error-prone.

Retainer and intake follow-up stalls cases

Signed retainers, product proof, and claimant forms have to be gathered across thousands of claimants. Without persistent follow-up, qualified claimants go cold before their file is complete.

What Modern Mass-Tort Intake Requires

Modern mass-tort intake requires three things at the same time:

If any one of these is missing, campaign spend is wasted and qualified claimants slip away.

Elastic Capacity

Criteria-Based Screening

Persistent Follow-Up

Existing Solutions Fall Short

Firms try to solve the intake gap by hiring more staff or outsourcing to answering services. Neither approach absorbs campaign spikes or screens claimants against tight litigation criteria at scale.

In-house Intake Staff

Cannot absorb sudden campaign-driven call spikes
Idle capacity and cost between campaigns
Screening consistency drops under high volume
Expensive to staff for peak demand
Manual follow-up on retainers does not scale

Answering Service

No knowledge of specific litigation criteria
Cannot screen exposure dates, products, or injuries
Variable call quality and incomplete claimant records
No retainer or record follow-up
Scripted responses miss qualification nuance

Mass-Tort Intake Done Correctly

The steps needed to run an elite intake operation at mass-tort scale

Step 1

Elastic First Response

Every inbound call or campaign form triggers immediate outreach, whether one claimant arrives or thousands do at once, so no lead sits waiting during a spike.

Step 2

Criteria-Based Screening

Your AI employee screens each claimant against the exact criteria for the litigation, including product, exposure or usage dates, injury type, and prior settlements, so only qualified claimants advance.

Step 3

Retainer & Intake Follow-Up

Signed retainers, proof of product use, and claimant forms are chased across every qualified claimant with persistent voice, text, and email follow-up until each file is complete.

Step 4

Smart Routing

Qualified, retained claimants are routed to the right litigation team or co-counsel automatically based on litigation and case stage.

Stop Wasting Campaign Spend on Dropped Claimants

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