About
We make sure you don't fall behind in a world that keeps moving, while your clients still feel personally cared for.


Origin
We saw firms investing heavily in marketing and growth, while intake became fragmented across tools, dashboards, and layered processes.
Case value is often determined at the very beginning of a matter. Yet the systems responsible for intake were rarely designed with the same rigor as the rest of the firm.
Reflekt helps firms move forward without losing what makes them personal.
From the founders
My brother Abraham and I have been a team for as long as either of us can remember. We grew up together in Mexico City, where chess took us both to international tournaments representing Mexico.
We grew up on American movies from the eighties and became firm believers in the American dream: if you work hard and build something people value, there is room for you. Since we were teenagers, we have been building technology together, one venture after another. Not all of them worked, but each one taught us something we could not have learned any other way.

The team
Select a card to read the bio.
Jacob began in NASA's robotics division, engineering systems designed to protect astronauts in high-risk environments where reliability was non-negotiable. Today, he applies that same discipline to architect AI employees for legal intake, building the workforce layer law firms will rely on to protect case value from first contact.
Abraham built his career in security and internet infrastructure, leading enterprise red team engagements and contributing to bot detection systems at Cloudflare. He leads engineering with a security-first mindset, building fast, resilient AI employees that give the legal workforce of the future a trustworthy technical backbone.
Adan brings a private equity and operational strategy background, with training in finance from UT Austin's McCombs School of Business. He translates financial discipline into execution, leading expense optimization, strategy, and growth initiatives that help firms deploy AI employees as a real operating advantage.
Sam is a data scientist with deep mathematical training, including a double major in Math and Statistics and a masters degree in Statistics. After building models at Toyota that saved millions and improved capital allocation, he now designs computational systems at Reflekt that make AI employees smarter, faster, and more effective at scale for legal teams.
Seth brings more than 27 years of experience building backend systems, enterprise infrastructure, and AI-powered products, including engineering roles at AT&T and Rackspace. He leads engineering across Reflekt's product, AI architecture, infrastructure, integrations, security, and real-time voice systems, building the reliable technical foundation that helps law firms deliver consistent, high-quality client intake from first contact.
Chase Pack at Reflekt Legal brings over 11 years of strategic sales experience, including in legal technology, and four years in marketing. His background includes roles at Filevine, NICE, and Neil Patel’s marketing company, with experience helping clients like Mercedes-Benz and Hulu. At Reflekt, Chase combines his sales expertise to help law firms adopt AI that improves intake operations and supports growth. He values strong relationships and a practical, consultative approach. When he has time, he enjoys golf and exploring the city with his lady and his dog.
I’m Abraham Fong, a software engineer with experience across backend development, infrastructure, and security. My background spans SRE at Disney, application security at PayPal, and platform engineering at TSMC. Now, at Reflekt, I work at the intersection of support and engineering, troubleshooting technical issues, solving customer problems, and improving software reliability.
Bella is the official team treat manager, bringing positive energy and smiles to the office every day.
Press and events
Reflekt presented at The Legaltech Fund Summit 2025 and has been featured on legal industry podcasts.
