Practice area · Bankruptcy
AI intake and reception built for bankruptcy law firms
People call a bankruptcy lawyer late at night, after a garnishment notice or a foreclosure letter. Reflekt Legal answers, captures the debt picture and the deadline behind the call, and books the consultation.
Captured at intake
What's captured on a bankruptcy intake call
The AI receptionist follows your firm's bankruptcy script and records what an attorney needs to prepare for the consultation.
Debts and creditors
Types of debt (credit card, medical, tax, student loan, secured), rough totals, and whether any creditor has sued, obtained a judgment, or started collection.
Income, household, and assets
Employment and income sources, household size, home ownership and equity, vehicles, and any assets the caller is worried about keeping.
The deadline behind the call
Foreclosure sale date, garnishment start, repossession notice, or court date, so the attorney knows how fast the matter has to move.
Prior filings and co-debtors
Whether the caller has filed before and when, spouses or co-signers on the debts, and every party named for the conflict check.
The problem
The caller has already waited too long
Most people call a bankruptcy attorney weeks after they should have. By the time they dial, a sale date, a garnishment, or a repossession is close, and the firm that answers first is the one they retain.
Calls come after hours and in crisis
Debtors call when the notice arrives, when the paycheck is short, or when they finally decide to act, which is rarely between nine and five. Voicemail at that moment feels like another closed door.
Deadlines drive the case
A foreclosure sale date, a wage garnishment, a vehicle repossession, or a creditor lawsuit sets the clock. Intake that does not ask about them cannot tell your attorney which caller needs a same-day response.
The facts are embarrassing to repeat
Callers are asked about debts, income, and past filings, and they do not want to tell the story twice. A first call that captures it once, without judgment, is the one that converts.
How it works
How a bankruptcy firm's calls are handled
Every prospective client gets the same calm, structured intake, and the attorney sees the whole picture before the consultation.
Step 01
Answer every call, at every hour
Debtors reach a professional, non-judgmental answer at any hour instead of voicemail, and the firm is the one that picked up.
Step 02
Qualify the matter and capture the parties
Debts, income, assets, prior filings, and the deadline are captured in your order, and every creditor and co-debtor is recorded for the conflict check.
Step 03
Book the consultation
Urgent matters get the earliest slot your firm allows; everything else is booked into the consultation calendar with a reminder.
Step 04
Write the matter into your software
The intake lands in your case management system as a matter with structured fields, so the attorney prepares from data, not a voicemail.
FAQ
Bankruptcy reception and intake questions, answered
Does the receptionist tell callers which chapter to file?
How does it handle a caller with a foreclosure sale this week?
Does it run a conflict check?
Which case management systems does it write into?
Looking at the bigger picture?
More practice areas
The same intake discipline for every kind of matter
Each practice area has its own qualification questions, deadlines, and routing. Reflekt Legal follows a script built for each one.
Real Estate
Handles buyers, sellers, agents, and tenants, and routes each call to the attorney on the file.
Business Law
Captures the entity, counterparty, and deadline, and routes clients to the attorney who knows them.
Civil Litigation
Captures whether a suit was filed or served and routes open-case calls to the trial team.
Elder Law
Answers families in a care crisis and books the Medicaid, guardianship, or care-planning consultation.
Intellectual Property
Captures the mark, work, or invention and the filing or infringement question.
Administrative Law
Captures the agency, the notice or hearing date, and what is at stake, then routes the call.
General Practice
Sorts every kind of caller into the right practice area with the right questions.
Every practice area
Looking for another practice? See every practice area Reflekt Legal supports.
Every debtor answered. Every deadline captured on the first call.
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