Practice area · Real Estate
AI intake and reception built for real estate law firms
Closings, contract deadlines, and eviction timelines do not pause for a busy front desk. Reflekt Legal answers every party to the deal, captures the property and the date that matters, and gets the call to the right person.
The problem
Every caller is on a deadline, and most are not the client
A real estate practice fields agents, lenders, title companies, and the other side's counsel on the same line as new clients. Each needs a different answer, and all of them judge the firm by how the phone is handled.
Contract and closing dates fix the calendar
Inspection contingencies, financing deadlines, and closing dates are set in the contract. A new client who calls two days before a deadline needs to know today whether the firm can take the matter.
Agents and lenders call for status, constantly
A closing generates calls from every side asking where things stand. Each one interrupts a paralegal for an answer that could have been taken as a message and matched to the file.
Landlord-tenant timelines are measured in days
Notice periods, answer dates, and hearing dates in eviction and habitability matters are short. A landlord or tenant who reaches voicemail calls the next firm.
Captured at intake
What's captured on a real estate intake call
The AI receptionist follows your firm's script for transactions and disputes and records what the attorney needs to open the file.
Property and transaction
Property address and type, whether the matter is a purchase, sale, refinance, lease, or dispute, and whether the caller is under contract.
Parties and professionals
The caller's role, the other party, and the agent, lender, and title company involved, so status calls can be matched to the file later.
Dates that matter
Closing date, contingency deadlines, notice dates, or a court date in a landlord-tenant or title matter.
Documents and conflict parties
Whether a contract, lease, or notice already exists, and every party named for the conflict check, including the other side and their counsel.
How it works
How a real estate firm's calls are handled
New clients, existing clients, and the professionals around a deal each get the path your firm defines.
Step 01
Answer every call, at every hour
Buyers, sellers, agents, lenders, and tenants reach a professional answer at any hour, and the receptionist identifies who is calling and about which property.
Step 02
Qualify the matter and capture the parties
For a new matter, the property, transaction stage, parties, and deadlines are captured in your order. For an existing file, the message is matched to it.
Step 03
Book the consultation
New clients are booked into the consultation calendar, with matters close to a deadline given the earliest slot your firm allows.
Step 04
Write the matter into your software
Every call ends as a structured summary in the matter, so the attorney or paralegal on the file sees what the agent or lender said without a voicemail.
More practice areas
The same intake discipline for every kind of matter
Each practice area has its own qualification questions, deadlines, and routing. Reflekt Legal follows a script built for each one.
Bankruptcy
Captures debts, income, and the garnishment or foreclosure date, then books the consultation.
Business Law
Captures the entity, counterparty, and deadline, and routes clients to the attorney who knows them.
Civil Litigation
Captures whether a suit was filed or served and routes open-case calls to the trial team.
Elder Law
Answers families in a care crisis and books the Medicaid, guardianship, or care-planning consultation.
Intellectual Property
Captures the mark, work, or invention and the filing or infringement question.
Administrative Law
Captures the agency, the notice or hearing date, and what is at stake, then routes the call.
General Practice
Sorts every kind of caller into the right practice area with the right questions.
Every practice area
Looking for another practice? See every practice area Reflekt Legal supports.
FAQ
Real Estate reception and intake questions, answered
Can it handle status calls from agents and lenders on an existing closing?
Does it work for landlord-tenant matters?
Does it run a conflict check?
Which case management systems does it write into?
Looking at the bigger picture?
Every party to the deal answered. Every closing date captured.
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